How to get a Capitec Bank Confirmation Letter

How to get a Capitec Bank Confirmation Letter

A Capitec Bank confirmation letter is an official document issued by the bank that verifies your account details and provides information such as your account number, account type, and account type. This letter is often required by various institutions and authorities to confirm your financial standing and transactions with the bank. You can get a Capitec Bank Confirmation Letter online or at a branch

Here’s how you can obtain a Capitec Bank confirmation letter online

  1. Log in to the Capitec Bank app.
  2. Tap on the account for which you would like a confirmation letter.
  3. Tap on the three dots in the top right corner.
  4. Select “Send account details”.
  5. Choose either “SMS” or “Email” and enter the desired contact details.
  6. Tap on “Send”.

Your confirmation letter will be sent to the specified contact details.

 Visit a Capitec Bank Branch

The most reliable way to request a confirmation letter from Capitec Bank is to visit a physical branch. Capitec Bank has a wide network of branches across South Africa, making it convenient for customers to access in-person services.

Speak to a Consultant

Once you arrive at the Capitec Bank branch, approach a consultant or a banking officer at the customer service desk. Inform them that you need a confirmation letter, and they will guide you through the process.

Provide Necessary Information

The consultant will ask you for specific details to generate the confirmation letter accurately. Be prepared to provide the following information:

  • Your full name
  • Your Capitec Bank account number
  • Your contact information (phone number and email address)


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