How to retrieve electricity token on the Capitec App

How to retrieve electricity token on the Capitec App

To retrieve your electricity token please follow the below steps: > sign in to the app > select transact on the bottom of the panel > buy electricity > select the beneficiary > select the three dots on the right top side > select history.

If you have not retrieved your electricity token, go to the App and click on “Buy electricity”, then click on the beneficiary you bought the electricity for. Then on the top right-hand corner next to “Buy Electricity” click on the three dots and then click “History”. Then you click on the last token.

To buy prepaid electricity with Capitec Bank, you can use the Capitec mobile app, USSD code 1203279#, or internet banking.

How to buy electricity on Capitec mobile app:

  1. Open the Capitec mobile app and log in.
  2. Tap on the “Buy” button.
  3. Select “Electricity”.
  4. Select the account you want to use to pay.
  5. Enter the amount of electricity you want to buy.
  6. Enter your electricity meter number.
  7. Review your purchase and tap on “Buy”.
  8. Enter your mobile banking PIN to confirm.

How to buy electricity on USSD code 120*3279#:

  1. Dial 1203279# on your phone.
  2. Select “Buy”.
  3. Select “Electricity”.
  4. Select the account you want to use to pay.
  5. Enter the amount of electricity you want to buy.
  6. Enter your electricity meter number.
  7. Review your purchase and press “1” to confirm.
  8. Enter your mobile banking PIN to confirm.

How to buy electricity on Internet banking:

  1. Log in to Capitec internet banking.
  2. Click on the “Bills” tab.
  3. Click on “Buy Prepaid Electricity”.
  4. Select the account you want to use to pay.
  5. Enter the amount of electricity you want to buy.
  6. Enter your electricity meter number.
  7. Review your purchase and click on “Buy”.
  8. Enter your mobile banking PIN to confirm.

Once you have purchased prepaid electricity, you will receive a token. You can then enter this token into your electricity meter to top up your balance.

Tips:

  • You can save your electricity meter number on the Capitec mobile app or internet banking to make it easier to buy electricity in the future.
  • You can also set up a recurring electricity purchase so that you never run out of electricity.
  • If you are having trouble buying prepaid electricity, you can contact Capitec customer service for assistance.

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