How Do I Change My Sassa R350 Payment Method?

How Do I Change My Sassa R350 Payment Method?

Changing your SASSA R350 payment method can be a straightforward process if you follow the right steps. Whether you want to switch from cash to bank payment or vice versa, understanding the process is crucial to ensure you receive your grant without any interruptions. 

In this comprehensive guide, we’ll walk you through the steps to change your SASSA R350 payment method, addressing common questions and providing helpful tips along the way.

Understanding Your Sassa R350 Payment Options

Before diving into the nitty-gritty of changing your payment method, it’s crucial to understand the available options offered by SRD status check:

Bank Account: 

This is the most recommended and convenient method. Payments are directly deposited into your nominated bank account, ensuring quick and secure access to your funds. To update sassa banking details, you can easily do so through the official SASSA website or by visiting your nearest SASSA office.

Post Office (SAPO): 

You can collect your grant in cash at your nearest post office branch. While readily accessible, this option might involve longer wait times and security concerns.

Cash Send: 

This method allows you to receive your grant in cash at specific retail partners. However, it’s gradually being phased out, and its availability might be limited in some areas.

Factors to Consider Before Changing Your Payment Method

Before initiating the change, consider the following factors to ensure a smooth transition:

New Banking Details: 

If switching to a bank account, ensure you have your bank name, branch code, account number, and account type readily available.

Registered Mobile Number: 

The verification process will involve an SMS sent to the mobile number registered with your Sassa application. Make sure this number is active and accessible.


Double-check all your new banking details before submitting the change request to avoid any delays or errors in receiving your grant.

Changing Your Sassa R350 Payment Method: Step-by-Step Guide

Here’s a detailed breakdown of the different methods available to update your Sassa R350 payment method:

1. Online (Recommended):

Sassa’s online portal, offers a convenient and secure platform to update your banking details. Here’s how:

  • Visit the Sassa SRD website: Navigate to sassa website.
  • Select your identity: Choose between “South African ID Holder” or “Asylum Seekers and Special Permit Holders.”
  • Find “Change Banking Details”: Scroll down and locate the section labeled “How do I change my banking details?” and click on it.
  • Verify your ID: Enter your South African ID number in the designated field.
  • Receive and enter OTP: You’ll receive a 6-digit One-Time Password (OTP) via SMS on the registered mobile number. Enter the code and click “Verify Pin.”
  • Secure Link: Upon verification, you’ll receive another SMS containing a secure link. Click on this link to access the banking details update page.
  • Update your details: Carefully follow the on-screen instructions to update your bank details. Ensure all information is accurate before submitting.
  • Confirmation: Once submitted, you’ll receive a confirmation message acknowledging your request.

2. Sassa Contact Centre:

If you’re uncomfortable navigating the online platform, you can call the Sassa Contact Centre at 0800 601 011. Here’s what to expect:

  • Select language: Choose your preferred language upon connecting.
  • Select option: Press “2” for “SRD Grant Enquiries.”
  • Follow prompts: Listen carefully to the automated prompts and follow the instructions provided.
  • Speak to an agent: When prompted, request to update your banking details.
  • Provide details: Be prepared to share your ID number and new banking information with the agent.

3. Visiting a Sassa Local Office:

For individuals with limited internet access or those needing additional assistance, visiting your nearest Sassa local office might be the preferred option:

  • Locate your nearest office: Utilize the Sassa website’s branch locator tool to find the closest office in your area.
  • Prepare documents: Bring along your South African ID document, proof of your new bank account (if applicable), and any other documents requested by the office.
  • Wait for assistance: Be prepared to wait for your turn and follow the instructions provided by the Sassa officials.


Changing your SASSA R350 payment method can be a straightforward process if you follow the right steps and provide all the necessary information. 

By understanding the process and planning ahead, you can ensure that you receive your grant funds without any interruptions. If you have any questions or need assistance, don’t hesitate to contact SASSA or visit your nearest SASSA office for help.


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