How to Appeal a Declined SASSA SRD R370 Grant

If you’ve checked your SASSA status for the Special Relief of Distress (SRD) R370 grant and found that your application was declined, don’t worry—you still have the right to appeal and potentially secure the financial assistance you need.

How to Appeal for SASSA SRD R370 Payment

Step 1: Visit the Official SRD Website

• Go to https://srd.sassa.gov.za.

Step 2: Navigate to the Appeals Page

• On the homepage, locate the “Important to note” section and click the “click here” button to access the appeals page.

Step 3: Verify Your Eligibility

• Review the instructions on the appeals page to confirm your eligibility. If eligible, click on the green bar button that says “click here to lodge an appeal or check appeal status.”

Step 4: Submit Your Information

• Enter your ID number and the cell phone number used during your application. Then, click “send pin.”

Step 5: Enter the Verification Pin

• A pin will be sent to your phone. Enter this pin on the website and submit.

Step 6: Select the Month for Appeal

• The months you were declined will appear, along with the reasons for rejection. Click on the month you wish to appeal and submit your request.

Step 7: Await the Outcome

• Your appeal will be reviewed, and the Independent Tribunal will inform you of the outcome electronically within 60 to 90 days.

Key Points to Remember When Appealing for the SASSA SRD R370 Grant

• Appeal for Each Month Separately: You must lodge a separate appeal for each month you were declined if you disagree with SASSA’s decision.
• Keep Your Contact Information Updated: Accurate contact details and SASSA Banking Details are crucial for receiving updates on your appeal and any potential grant payments.
• Appeal Within the Time Frame: Appeals should be made within 30 days, and not more than 90 days, from the date you received the rejection notification.

Contact Information for Further Assistance

If you need more help with your SASSA SRD R370 appeal, contact:

• Department of Social Development
• Independent Tribunal for Social Assistance Appeals (ITSAA)
• Private Bag X901, Pretoria, 0001
• Tel: 012 312 7727
• Email: grantappeals@dsd.gov.za
• Fax: 086 534 3124 or 086 216 371

Being declined for SASSA SRD R370 payment can be stressful, but it doesn’t have to be the end. By following the appeal process carefully, you increase your chances of overturning the decision and receiving the financial support you need. Ensure all your details are accurate, stay informed, and monitor communications from the Independent Tribunal.

For more detailed guidance, visit the official SASSA SRD website and follow the steps provided. Good luck!