Guide to Updating Your SASSA R350 Grant Banking Details

Guide to Updating Your SASSA R350 Grant Banking Details

For recipients of the South African Social Security Agency (SASSA) R350 grant, keeping your banking details up to date is vital to ensure the uninterrupted receipt of your financial support. In this comprehensive guide, we will walk you through the step-by-step process of updating your banking details for the SASSA R350 grant, helping you navigate the procedure with ease.

Visit the SASSA SRD Website

For South African ID holders, the process to change your banking details is as follows:

  1. Go to the SASSA SRD website at
  2. Confirm your nationality by selecting whether you are a South African ID card holder.

Enter Your South African ID Number

Under the “How do I change my banking details” section, enter your South African ID number.

Receive a Secure Link via SMS

You will receive an SMS containing a secure link that is unique to you. This link will be sent to the mobile phone number you provided during the application process.

Step 4: Follow the Instructions

Check your mobile phone for the SMS and click on the provided link. Follow the instructions provided carefully to update your banking details.

For Asylum Seekers and Special Permit Holders:

For individuals with Asylum Seeker or Special Permit Holder status, follow these steps:

  1. Visit the SASSA SRD website.
  2. Confirm your nationality by selecting whether you are an Asylum Seeker or Special Permit Holder.
  3. Enter your asylum seeker File Number or special permit holder Passport Number.
  4. Provide your cellphone number to retrieve the Payment ID.

This Payment ID can be used to collect your payment at designated points like Pick ‘n Pay or the Post Office.

In recent months, some Post Office branches may no longer distribute grants, making it particularly important to update your banking details with SASSA for the seamless processing of your payments.

Provide Your Own Banking Details

It is crucial to provide your own banking details, as SASSA can only deposit grants into the bank account of the approved beneficiary. This safeguards against fraudulent activities and ensures that the grant payment reaches the correct person.

 Seek Assistance When Needed

If you encounter any uncertainties or have questions during the process, consider contacting SASSA for assistance and inquiries about your grant and payments.

Additional Tips:

  1. Regularly Update Your Information: Keeping your contact and banking details up to date is essential to avoid any disruptions in your grant payments.
  2. Beware of Scams: Be cautious of unsolicited communication or requests for your banking information. SASSA will not ask for your banking details through email or phone calls.
  3. Choose a Registered Mobile Phone Number: If you select the money transfer option through a major bank, ensure that the mobile phone number receiving the SMS is registered in your name to prevent complications with grant payments.


Updating your banking details for the SASSA R350 grant is crucial to ensure the consistent receipt of this much-needed financial assistance. By following this step-by-step guide and staying vigilant about your information, you can navigate the process smoothly. Contact SASSA through their official website or helpline, complete the required forms, and submit your documents for processing. Once your details are verified and updated, you’ll receive your R3


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