How to reverse FNB eWallet Trsnsaction
Reversing an eWallet transaction with FNB is a common need that may arise for various reasons, such as sending money to the wrong recipient, changing plans, or encountering issues with the transaction. In this elaborate post, we will guide you through the process of reversing an eWallet transaction with FNB, step by step. Please note that eWallet reversals are typically available for transactions that have not been withdrawn by the recipient.
Step 1: Understand the Eligibility Criteria
Before attempting to reverse an eWallet transaction with FNB, it’s essential to be aware of the eligibility criteria. Generally, you can reverse an eWallet transaction if the funds have not been withdrawn by the recipient. Once the funds are withdrawn, they are considered irretrievable. Ensure that your case meets this criterion before proceeding.
In addition to contacting customer support, FNB provides two alternative methods for eWallet reversal, depending on your preferences and circumstances:
1. USSD Method:
- Dial 120321# on your phone.
- Choose “Send Money.”
- Select “eWallet Reversal.”
- Choose the transaction you wish to reverse.
- Complete the subsequent steps.
2. FNB App Method:
- Open the FNB app on your phone.
- Select your Debit Orders account.
- Go to “My Debit Orders.”
- Choose the transaction you wish to reverse.
- Provide a reason for the reversal.
- Click on “Reverse.”
- Confirm that you wish to stop the transaction.
Duration of Reversal:
One common question is, “How long does it take for FNB eWallet money to be reversed?” The duration can vary but typically falls within the range of 4 to 15 days. Please note that the reversal will not be instant, and you will have to wait some time before the funds are returned to your account.
In conclusion, reversing an eWallet transaction with FNB is a manageable process as long as you meet the eligibility criteria and follow the steps outlined in this post. Remember that timely action, clear communication, and choosing the method that suits you best are key factors in ensuring a successful reversal. If you find yourself in a situation where you need to reverse an eWallet transaction, do not hesitate to contact FNB’s customer support or use the alternative methods provided for your convenience.
